The fight against unauthorized and counterfeit devices is a long-term commitment to quality and service by JUUL Labs Germany GmbH. JUUL advises consumers to be cautious when purchasing devices from unauthorized resellers. We are not able to reimburse money used to purchase infringing or counterfeit goods, nor do we assist with the resolution of disputes, although JUUL would like to help the victims of counterfeiting.
Articles in this section
- To Which Products Does the Warranty Apply?
- How Long Does the Warranty Last?
- What Does the Warranty Cover?
- What is NOT Covered by the Warranty?
- What will JUUL Labs Germany GmbH do to satisfy justified claims under the Warranty?
- Relationship with other possibly existing claims
- How Do You Get Service?
- Counterfeiting and Non-Authorized Sales
- This Limited Warranty is governed by German law.